Support
IntraTechs' understands the dynamic nature of networking. Our value to our customers lies partly in an ability to emphasize two evolving pursuits:
1. Keeping in touch with a customer's network needs, plans and concerns.
2. Keeping abreast of advances in network technology, products, and standards in the most meaningful sense.
For any network project, IntraTechs can offer superior knowledge in the following areas:
· LAN/WAN, Internet, Intranet, and Extranet design
· Infrastructure, cabling, routing, and switching
· GroupWare and Messaging Systems
· Server integration and configuration
· PC workstation rollouts, installations and re-imaging
Engineering Expertise
We believe that relevant engineering experience is the key to successful and cost-effective network design and development. Our engineering staff holds certifications in Lotus Notes, Microsoft and Novell NetWare, reinforced by many years of practical field experience. Our expertise also spans the plethora of complementary products found in most network environments - backup software, network management tools, and many applications and office productivity software.
An Engineering Specialty: Lotus Notes
IntraTechs is a Lotus Business Partner. We have developed a particular engineering expertise in Lotus Notes, with broad experience in server and user environments and application development.
Network Security Consulting
Maintaining airtight security is the cornerstone to a successful network. In order to fulfill this need, IntraTechs offers the following security services:
· Firewall configuration and integration.
· Design and documentation of global network services policies.
· Network security audit.
Project Management
The assignment of a single point of contact ensures the coordination of project specifics and the maintenance of client communication. Regardless of a project’s size and scope, Intratechs project management takes care of the big picture:
· Project goals
· Deliverables
· Quality
· Schedule
· Budget
Support Options
Intratechs' has a wide range of support options which include the following:
· Help Desk Support (for end users or administrators)
· Remote Administration
· Emergency Maintenance© IntraTechs, Inc. All rights reserved MCMXCIX. |